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FX2305725047
1年内
交易前,我在实时聊天中询问了Fusion Markets客服是否允许新闻交易。他们确认允许。 他们的客服还以书面形式确认,在新闻事件期间,XAUUSD 杠杆“将保持您选择的杠杆设置,包括1:500”,并仅提醒我注意点差扩大和滑点。 2026年11月6日,我在美国NFP发布前建立了方向性XAUUSD仓位,使用他们提供的杠杆。这些交易以盈利平仓。 第二天,我的账户和客户门户被封锁,提款被暂停。11月9日,他们取消了所有六笔交易,删除了14,659美元的盈利,并关闭了我的账户。他们的理由是客户服务协议第8.10条:他们称我的交易是“无风险获利”策略,因为超出我净值的损失将由他们承担。 这些交易并非无风险。如果NFP走势相反,我会损失我的账户。我完全是按照他们自己的客服所说的方式交易的。 A-book还是B-book?Fusion Markets被宣传为ECN/STP、无交易员干预的交易商,将订单发送给流动性提供商,并通过点差和佣金盈利。在真正的A-book 交易商中,客户的利润由市场支付,而不是由交易商支付。然而,他们自己的解释却将我的交易视为对公司本身的风险。这让我质疑我的交易是否真的被传递给了流动性提供商,还是被内部处理,由Fusion Markets作为对手方。我已经书面询问他们这一点,正在等待答复。 他们的条款允许他们取消他们认为“滥用”的利润,而这只有在交易盈利后才会决定。如果你交易新闻,先向他们索取书面政策,并知道客服的聊天确认可能无法保护你。 我已经提交了正式投诉,并将根据解决结果更新此评论。

原文

Before trading, I asked Fusion Markets support in live chat whether news trading is allowed. They confirmed it is. Their agent also confirmed in writing that XAUUSD leverage "will remain at your selected leverage setting, including 1:500" during news events, and warned me only about wider spreads and slippage. On 6 November 2026 I opened directional XAUUSD positions before the US NFP release, using the leverage they offered. The trades closed in profit. The next day my account and client portal were blocked and my withdrawal was put on hold. On 9 November they voided all six trades, removed USD 14,659 in profit, and closed my account. Their reason was clause 8.10 of their Client Services Agreement: they called my trading a "riskless profit" strategy because losses beyond my equity would have been covered by them. The trades were not riskless. If NFP had gone the other way, I would have lost my account. I traded exactly as their own support said I could. A-book or B-book? Fusion Markets is presented as an ECN/STP, no-dealing-desk broker that sends orders to liquidity providers and earns from spreads and commissions. With a true A-book broker, a client's profit is paid by the market, not by the broker. Yet their own explanation talks about my trades as a risk to the company itself. This makes me question whether my trades were really passed to liquidity providers, or kept in-house with Fusion Markets on the other side. I have asked them this in writing and am waiting for an answer. Their terms let them cancel profits they decide are "abusive", and this is decided only after the trade wins. If you trade news, ask them for a written policy first, and know that a chat confirmation from support may not protect you. I have filed a formal complaint and will update this review based on how it is resolved.

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