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PrimeXBT无故阻止我的提款

FX1722734874
1年内
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曝光

两周前我在PrimeXBT存入资金,如今他们却拒绝处理我的提现请求。客服团队始终以模板化回复敷衍了事,而非解决问题。他们编造了所谓“拒付”的荒谬借口,但我的银行和信用卡机构均证实该问题不存在,且他们绝不会拦截入账款项。更甚者,我甚至无法选择原存款卡申请退款。这分明是蓄意困住客户资金的陷阱。

原文

PrimeXBT Blocking My Withdrawal Without reason

I deposited funds on PrimeXBT two weeks ago and now they’re refusing to process my withdrawal. The support team keeps sending generic replies instead of solving the problem. They invented a strange excuse about a “Do not honor” issue, but my bank and credit card provider both confirmed this doesn’t exist and that they would never block an incoming payment. On top of that, I can’t even select the same card I used for deposit to request a refund. This looks like a deliberate attempt to trap client funds.

09-11

德国

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