I submitted a withdrawal request, but customer service said, "The system detected a 'minor discrepancy' between your ID information and your account data. Regular verification will take 30 days, but with an expedited fee, verification and withdrawal can be completed within 24 hours." I was stunned. My real-name verification had clearly passed when I opened the account, so why was there a discrepancy now? Customer service even sent me a screenshot of the abnormal verification data, which stated, "Match 89%, requiring expedited processing to 99%." They threatened me, "If I don't pay the expedited fee within 7 days, my account will be frozen and I will never be able to withdraw my funds!" After waiting for three days, the verification was still "pending."
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原文
I submitted a withdrawal request, but customer service said, "The system detected a 'minor discrepancy' between your ID information and your account data. Regular verification will take 30 days, but with an expedited fee, verification and withdrawal can be completed within 24 hours." I was stunned. My real-name verification had clearly passed when I opened the account, so why was there a discrepancy now? Customer service even sent me a screenshot of the abnormal verification data, which stated, "Match 89%, requiring expedited processing to 99%." They threatened me, "If I don't pay the expedited fee within 7 days, my account will be frozen and I will never be able to withdraw my funds!" After waiting for three days, the verification was still "pending."
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