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2025年5月17日21点24分,我收到Dollars Markets的邮件,告知我MT4账户已被禁用,所有的持仓也已被自动平仓。之后,我的账户余额只剩下35.56美元,我损失严重。不知道经纪人是否会承担这个责任?昨天我尝试联系客服,他们说在5月13日已经向所有客户发送了邮件,但我并没收到,这是怎么回事?

原文

17 May 2025 21.24 I received email from Dollars Markets about my account in MT4 disabled and all position closed automatically.. After that, my fund returned to my wallet only $35.56, I suffered quite a lot of losses How the responbility from the broker? Yesterday I tried to chat customer service and they said 13 may send email to all clients, and I didn't get any email, howw??

05-18

印尼

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