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FX1653061981
1年内
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曝光

Deriv的客服简直是对我智商的侮辱。五月份我的账户突然被冻结,理由是“需要更新身份信息”。我五次提交护照和住址证明,每次却被不同客服告知文件“不完整”。甚至有一次视频通话后,他们仍声称无法核实信息。他们宣传的1:1000杠杆率在交易时被暗中调整为1:50,导致我四月原油交易因保证金不足被迫平仓,损失7300澳元。当我指出其欺诈行为时,客服直接挂断电话。这个平台根本不顾客户权益,只想着骗取更多钱财。

原文

Deriv's customer service is an insult to my intelligence. My account was suddenly frozen in May, citing "identity update required." I submitted my passport and proof of address five times, only to be told each time by a different representative that the documents were "incomplete." I even had a video call with them once, but they still said they couldn't verify the information. Their leverage scheme, advertised as 1:1000 leverage, was secretly adjusted to 1:50 during trading. This resulted in my April crude oil trade being forced to close due to insufficient margin, resulting in a loss of 7,300 Australian dollars. When I pointed out their fraudulent practices, the representative simply hung up on me. This platform doesn't care about customer rights; they're only interested in swindling more money.

08-27

印尼

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